Drip
Drip Overview
What is Drip?
Drip is the world's first ECRM (an E-commerce CRM) designed for building personal and profitable relationships with your customers at scale. E-commerce marketers around the world are starting to see their customers in true color with Drip features like comprehensive tracking, hyper-segmentation, and robust email marketing automation. They're graduating from typical email platforms, bloated CRMs, or overhyped marketing automation tools, and making more money with Drip.
Drip Support
Top 10 Drip Alternatives & competitors
Going to implement marketing automation and considering Drip? We recommend to investigate resembling tools to make a decision.
When people choose marketing automation software, most often they are trying to find functionality for email marketing, lead management, landing page builder, lead scoring, A etc.
Comparing Drip with competitors people pay attention to the campaign builder, customer data platform, chatbots, conversations, survey builder, segmentation, number of triggers and actions and so on.
We’ve compiled a list of top 10 competitors that are very similar in price and features to Drip. The list is based on user reviews, so if Drip doesn’t suit you in any way, here you can easily select the best variant for you.

E2 Shop System
Try for FreeWe help shops and manufacturers of all kinds and sizes work smarter for improved efficiencies, greater flexibility and bigger profits.
MailerLite
Try for FreeMailerLite is an email marketing software designed to help people of all skill levels create professional and personalized marketing campaigns that keep them engaged with their audience. Their tools include an intuitive drag& drop editor, landing page builder, pop-ups, automations, templates, campaign reports, integrations, and more. All your work is supported 24/7 by their exceptional customer support.
BizMerlin
Try for FreeBizMerlin is the AI powered HCM system for fast growing mid-sized enterprises that need to go beyond traditional HR and use best workforce planning tool available.
ActiveCampaign
Try for FreeActiveCampaign is a platform that helps businesses automate customer experiences and build meaningful connections with their customers. Since 2003, ActiveCampaign has created tools that are both powerful and easy to use – because growing businesses don't always have the time to set up new tech. Today, 80,000+ businesses use ActiveCampaign for their email marketing, marketing automation, or CRM.
Rackbeat
Try for FreeRackbeat simplifies warehouse management.Easy-to-use Warehouse Management System platform. Code-Free Integrations to ERP-, webshop-, POS and freight systems.
UKG Ready
Try for FreeEmployee scheduling solution that helps organizations manage shifts, payroll, leaves, overtime calculations and more.
Acuity Scheduling
Try for FreeAcuity Scheduling is an appointment and meeting scheduling software solution built for small to large-sized businesses. Its interface includes tools for clients to self-book, integrate with your calendars, send customer confirmations, adjust for times zones, and set up scheduling for memberships and group classes.
Freshdesk
Try for FreeFreshdesk is a cloud-based customer support software and helpdesk solution. It is a platform with a comprehensive set of tools and features to help businesses support all the needs of their customers. Companies around the world use it to deliver exceptional customer service and experience.
ActiveCampaign
Try for FreeActiveCampaign is a platform that helps businesses automate customer experiences and build meaningful connections with their customers. Since 2003, ActiveCampaign has created tools that are both powerful and easy to use – because growing businesses don't always have the time to set up new tech. Today, 80,000+ businesses use ActiveCampaign for their email marketing, marketing automation, or CRM.
Backlog
Try for FreeBacklog is a cloud-based project management and issue tracking solution that caters to development teams working with design, marketing and IT teams. The key features of the solution include project and issue management, subtasking, bug tracking and burndown charts.
SalesScreen
Try for FreeSalesScreen is a global sales platform that combines gamification with data visualization to keep modern sales teams motivated and engaged. Our platform integrates with existing CRM and makes work more collaborative through a range of peer-to-peer recognition and competitions. This in-team incentivization helps our clients drive stronger revenue and better delivery of KPIs.
How to choose Drip substitute
Many marketing automation apps are similar to each other. Apps with identical functionality can differ in cost by 3 times. The first feature you should look at is the availability of node interface. This is a basic feature of marketing automation platforms and if it doesn’t include this feature, most likely this software isn’t ready yet. All node interfaces look almost identical. It's important not to look at the UI, but look at the features.
In a week, you'll get used to the UI, but the lack of features will always annoy you. Changing marketing automation tools is very time-consuming. If you have the usual email set up, it's not that hard to change tool. But if you've already configured integrations, workflow, and have complex funnels, it can take weeks to replace the tool. That's why you should be attentive to choosing an alternative.
What to look for when investigating the automation builder? It has 4 significant features categories.
- Triggers. For example, "Form submit" is a trigger that launches a business process. The most popular triggers are: opening an email, clicking a link in an email, reaching a goal, adding or removing a tag, closing a deal, visiting a page, etc. In each system for marketing automation this set is different. The more, the better.
- Action. For example, "Send email". This is the most standard action you can have. The most often used actions are: add or remove a tag, send a text message, send a messenger message, set a salesperson task, update a transaction, notify someone by email, move a transaction to another stage, etc.
- Delay. For instance, "Wait 4 hours. Customer fill in the form on the website and get in the marketing automation software (Trigger), the app sends a Welcome email (Action). After that the system waits 3 days (delay) and sends a second email. This is the most simple automation. But there are other options. For example, "Wait until something happens". Or wait until November 10th, or wait until 9 PM in the subscriber’s time zone.
- If/else. For example, "If a lead, has the tag "Purchased product #1", send the email, if the customer doesn't have the tag "Purchased product #1", wait 2 weeks and send the email. The most popular if/else parameters are: was on the site page, purchased certain items, opened certain emails, user field the user card matches some criteria. This is information according to which you can segment the lead base.
Studying the automation builder, you need to look carefully at all four categories of functions. The more, the better. Usually it appears that powerful marketing automation apps with the greatest number of functions look uncomfortable. Young tools look good, but they have few functions. You look into the system you plan to implement very deeply. Otherwise, it will be very painful to change it in the future.
Once you've analyzed the automation builder, you understand whether there are integrations with the tools you need. Fortunately, Apiway can help you. In most cases, apps like Drip are the core of business IT infrastructure. It's like a digital hub for all your contact data. This kind of app is like an tree, which is putting its tentacles into other app. Software like Drip has to integrate with most other ones. Or you’ll have to waste a lot of money and time making custom integrations.
Also users who are trying to find alternatives to Drip use apps from other categories like email marketing software, helpdesk software, CRM system, sales engagement software
All Drip alternativesDrip integrations
Apiway allows you to integrate Drip with thousands of the most popular tools. You can automate your workflow and have more time for main things—no code required.
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