Glad to see you again!
No account?
Let’s try Apiway
Have an account?
No account?
Have an account?
Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft focused on enhancing the customer relationship for any organization. Out of the box, the product focuses mainly on Sales, Marketing, and Customer Service sectors, though Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary (.NET based) framework to customize it. In recent years, it has also grown as an Analytics platform driven by CRM.
The Dynamics 365 suite is available in two editions, Business or Enterprise, each with different levels of features and applications.
Companies can choose from the following Microsoft Dynamics 365 applications and features:
Customer Insights - combines customer data from Dynamics 365, Office 365 and third-party data sources, and helps users find actionable insights from that data. Includes Power BI for analytics and visualization, and artificial intelligence tools to identify customer behaviors and provide predictive scoring.
Customer Service - omnichannel customer engagement tools, customer self-service and communities, and tools for support agents.
Field Service - scheduling resources, contract management, inventory management, insight into internet of things-connected products and customer communications tools.
Finance and Operations - financial management with reporting and analytics; manufacturing tools for project management, production planning, scheduling, and cost management; and warehouse and inventory control tools for supply chain management.
Marketing - connects Dynamics CRM to Adobe Marketing Cloud to provide campaign management and targeted, personalized marketing tools.
Project Service Automation - project planning, resource scheduling, time and expense management, and service analytics.
Retail - unified commerce tools, store and employee management, merchandise management and operational insights.
Sales - provides intelligence on prospective customers, personalization and customer engagement, sales productivity and performance metrics.
Talent - human resources cloud services is connected to LinkedIn to manage all areas of HR, from attracting, hiring and onboarding new employees to managing HR programs.
By combining Dynamics 365 CRM and ERP with Microsoft's productivity applications, users get a connected view of data intelligence on customer records, transactions, behaviors and preferences, along with information about orders, inventory and shipping, and in addition to predictive insight tools for decision-makers.
The biggest benefit of Dynamics 365 is tight integration with other Microsoft business applications. For companies that rely heavily on Office 365 and Outlook, or that run operations on Azure, Dynamics 365 provides more beneficial integration with sister products than most CRM systems, which rely on third-party plug-ins. Microsoft is also growing its stable of third-party applications to pair with Dynamics 365 through the AppSource store.
Additional Dynamics 365 benefits include a common UI throughout Microsoft's suite of business applications, enabling easier training and improved efficiency.
Microsoft
Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Nederlands, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Portuguese (Portugal), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
1975
Redmond, WA
Microsoft
Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Nederlands, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Portuguese (Portugal), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
1975
Redmond, WA
Looking for alternatives to Microsoft Dynamics CRM?
We recommend to view similar apps to find a solution. While doing this you should pay attention the similarities and differences in price, general features, certain product capabilities, as well as the number of integrations and customer support. Certainly, visual presentation also can change your choice.
We’ve made a list of top competitors that are very similar in price and features to Microsoft Dynamics CRM. The list is based on popularity reviews, so if Microsoft Dynamics CRM doesn’t suit you in any way, here you can easily find the best solution for you. Pay attention to real reviews to see how Microsoft Dynamics CRM compares to other similar apps and find the best app for your organization.
We help shops and manufacturers of all kinds and sizes work smarter for improved efficiencies, greater flexibility and bigger profits.
Zoho CRM is the name of an on-demand, SaaS-based customer relationship management (CRM) software solution designed to manage sales, marketing, contacts, customer support and other business functions.
Avisi is a software company specialized in offering customized software solutions. Avisi has over 100 employees working in small, independent teams. Avisi Apps is responsible for Atlassian applications and integrations. Our most popular apps in the Atlassian Marketplace? Numbered Headings and Atlas CRM!
Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need to close more deals quickly; “always-on” access even when on the go increases sales teams’ effectiveness and “right-time” insights engenders sales performance.
LionDesk is a cloud-based customer relationship management solution (CRM) designed for real estate professionals. Key features include contact management, lead distribution, video email and texting, task management and property management.
Vtiger CRM Customer Relationship Management is software that helps businesses get organized, grow sales, improve marketing ROI, and deliver delightful customer service experiences. The program has been tailored to meet clients' needs based on feedback from their customer base. Built for small to medium enterprises, Vtiger CRM allows businesses to be more productive throughout their day, stay informed, and avoid any unnecessary data duplication.
Top Producer has been one of the most widely used real estate CRMs for a long time, with tens of thousands of agents, coaches, and brokerages leaning on it for their own business. Top Producer features drip campaigns, marketing materials, and, most notably, the Market Snapshot feature that helps keep homeowners engaged long after the transaction.
Junxure is the on-premises CRM solution for financial advisors. It was created exclusively for financial advisors based on the experiences of a financial advisor.
RUNO is a Modern Mobile CRM with a complete Calling Solution for your outbound and tele-sales team. With this mobile based business CRM (Telecalling + Sales), your team can be more efficient on the move. No need for laptops/Desktops. Just a power packed mobile app! From Business calls, to emails, to meetings; every interaction and every prospect is tracked till closure
Qymatix is an AI startup helping B2B companies transform sales data into insights that support profitable growth. The artificial intelligence-based Qymatix Predictive Sales Software provides analytics for cross-selling, churn risk and pricing in traditional and digital channels.
ConvergeHub is a unified CRM that handles customer data for sales marketing support and building easier automation. This tool is ideal for your small business and can cover a lot of your business processes. ConvergeHubCRM has a complete list of important features. ConvegeHubCRM is a powerful enterprise-grade CRM with the simplicity of small business software.
This list gives you an ability to compare all the best alternatives to Microsoft Dynamics CRM and make an informed decision. As the appropriate tool combination that meets your organization needs ensure that your business processes will reach the maximum effectiveness and increase revenue along with saving time and labor. Choose a suitable program stack and Apiway integrations will help you to make it all work cooperatively for the benefit of your company.
All Microsoft Dynamics CRM alternativesApiway allows you to integrate Microsoft Dynamics CRM with thousands of the most popular tools. You can automate your workflow and have more time for main things—no code required.
You have reached the maximum per-minute rate limit.
Try again in one minute.