Going to implement marketing automation and considering Act-on? We recommend to view similar software to find a solution.

When customers choose marketing automation tool, in most cases they are looking for functionality for omni-channel communication, CRM, website builder, lead nurturing, segmentation etc.

Comparing Act-on with competitors customers pay attention to the campaign builder, customer data platform, online chats, conversations, form builder, segmentation, number of triggers and actions and so on.

We’ve compiled a list of top 10 competitors that are very similar in price and functionality to Act-on. The list is based on similarity, so if Act-on isn’t appropriate for you in any way, here you can easily select the best solution for you.

E2 Shop System

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We help shops and manufacturers of all kinds and sizes work smarter for improved efficiencies, greater flexibility and bigger profits.

LiveAgent

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LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media.

Hivebrite

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Unlock the potential of your community with Hivebrite, the most advanced all-in-one community management and engagement platform. Easy to set up and fully branded to match your colors, Hivebrite helps you build brand engagement and create opportunities for your private community. Manage your member database, centralize the communication with your members, create events and collect online memberships, all from a single user-friendly interface.

SurveyMonkey

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We're on a mission to help people turn their curiosity into action. SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most.

MoonMail

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MoonMail is an OmniChannel Service Provider and Marketing Platform where your support, sales, and marketing team can see the entire customer journey through a real-time dashboard. Use Messages API, Push Notification API, or the Chatbot AI API, are designed for handling an OmniChannel system. They are meant to help you deliver excellent customer experience through the whole customer journey. MoonMail, OmniChannel Center that allows you to switch between multiple channels.

Omnisend

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Omnisend is an omnichannel marketing automation platform built for eCommerce. With email marketing at its core, creating effective email campaigns is easier than ever before. Using Omnisend's marketing automation, you can personalize your message with customer data, campaign engagement, and shopping behavior. Omnisend allows you to add several channels into the same automation workflow: email, SMS, push notifications, Facebook Messenger, WhatsApp, and more.

Zoho Campaigns

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Zoho Campaigns is an email marketing automation tool that lets you can create and send emails using pre-designed templates, layouts, drag-and-drop editor. Zoho Campaigns also is integrated with Zoho's CRM suite, and the applications. User can see the results of campaigns by logging to their CRM accounts. Zoho Campaigns comes with features like A/B testing campaigns, dynamic content, email polls, list segmentation and drip campaigns.

Marketo

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Marketo is SaaS based marketing automation software built to help organizations to automate and measure marketing engagement, tasks and workflows. Based in San Mateo, California the company sells marketing automation software to help B2B and B2C marketers to target qualified leads, produce lead-to-revenue opportunities and execute automated, personalized marketing campaigns across multiple digital channels.

Campaign Monitor

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Campaign Monitor is a self-service marketing and email automation platform that drives business through powerful personalization, customer journey tools, and e-commerce options. With Campaign Monitor, marketers can create, send, manage, and track branded emails for themselves and their clients with ease.

iSpring Suite

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All-in-one PowerPoint-based eLearning authoring toolkit. Create interactive courses and collaborate on projects with your team

Nintex Process Platform

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The Nintex Process Platform enables organizations to digitally transform document management to ensure accuracy and accessibility. With Nintex Workflow and Nintex Forms organizations can automatically capture and route data to a centralized repository with just a few clicks and no code.

How to choose Act-on substitute

Many marketing automation platforms are similar to each other. Apps with the same features can differ in cost by 3 times. The first feature you should look at is the availability of flow builder. This is a basic feature of marketing automation tools and if it doesn’t include this feature, most likely this app isn’t completed yet. All funnel builders look almost identical. It's important not to pay attention to the design, but look at the features.

In a week, you'll get used to the UX, but the missing functionality will always annoy you. Changing marketing automation tools is very time-consuming. If you have the usual email chains set up, it's not that hard to change platform. But if you've already set up integrations, workflow, and have complex funnels, it can take weeks to change the software. That's why you should be attentive to study Act-on competitors.

What to pay attention to when investigating the flow builder? It has 4 significant features categories.

1. Triggers. For instance, "Form submit" is a trigger that launches a funnel. The most popular triggers are: opening an email, clicking a link in an email, reaching a goal, adding or removing a tag, closing a deal, visiting a page, etc. In each platform for marketing automation this set may differ. The more, the better.
2. Action. For example, "Send email". This is the most standard action you can have. The most often used actions are: add or remove a tag, send a text message, send a messenger message, set a salesperson task, update a transaction, notify someone by email, move a transaction to another stage, etc.
3. Delay. For instance, "Wait 2 hours. Lead submit the form on the website and get in the marketing automation software (Trigger), the platform sends a Welcome email (Action). After that the system waits 2 days (delay) and sends a second email. This is the most standard automation. But there are other variants. For example, "Wait until something happens". Or wait until January 20th, or wait until 9 PM in the subscriber’s time zone.
4. If/else. For instance, "If a lead, has the tag "Purchased product #1", send the email, if the lead doesn't have the tag "Purchased product #1", wait 3 weeks and send the email. The most popular if/else parameters are: was on the site page, purchased certain products, opened certain emails, user field the client card matches some requirements. This is information according to which you can segment the lead base.

Analyzing the automation builder, you need to look carefully at all four categories of functions. The more, the better. Often it happens that good-working marketing automation apps with the greatest number of functions look uncomfortable. Young software look good, but they have few functions. You need to the platform you want to implement very deeply. Otherwise, it will be very painful to change it in the future.

After you've analyzed the automation builder, you should find out whether there are integrations with the systems you need. Luckily, Apiway can help you. Most often, platforms like Act-on are the center of business IT infrastructure. It's kind of digital hub for all your customer. This type of app is like an octopus, which is putting its roots into other app. App like Act-on should integrate with most other ones. Or you’ll have to spend a lot of money and time making custom integrations.

Also those who are looking for alternatives to Act-on use apps from other categories like email marketing software, helpdesk software, CRM software, sales engagement software