Planning to implement marketing automation and considering Pardot? We advice to look at resembling software to make a decision.

When customers choose marketing automation app, most often they are looking for functionality for email builder, marketing lead database, website builder, lead nurturing, A etc.

Comparing Pardot with competitors users pay attention to the automation builder, marketing lead database, help desk, conversations, survey builder, segmentation, number of triggers and actions and so on.

We’ve made a list of top 10 competitors that are very similar in cost and features to Pardot. The list is based on similarity, so if Pardot doesn’t suit you in any way, here you can easily choose the best variant for you.

E2 Shop System

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We help shops and manufacturers of all kinds and sizes work smarter for improved efficiencies, greater flexibility and bigger profits.

SurveyMonkey

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We're on a mission to help people turn their curiosity into action. SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most.

IXACT Contact

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IXACT Contact is a real estate CRM oriented toward the agent who focuses on emails, drip campaigns, and snail mail to cultivate their relationships

Canny

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Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.

Benchmark

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Benchmark Email is a web-based email marketing solution allowing to build email marketing campaigns, run surveys, and manage a regular newsletter using the service.

ProTexting

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ProTexting was started by a team of SMS marketing experts that have been in the industry since 2000. Since that time, both SMS marketing in general and ProTexting itself have evolved in many ways. Our text messaging platform now serves over 9,000 brands in a wide variety of industries.

LiveChat

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LiveChat is a platform for quick and high-quality customer care. Live chat is a faster way to help your clients rather than email or phone. The platform helps convert visitors into customers, drive more sales, use mobile chat on the go, measure Net Promoter Score — your customers' loyalty, conduct online surveys.

Zoho One CRM

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Zoho One CRM is an integrated, smart, customizable business software designed to escalate your business way faster than before. Zoho One CRM is the ideal tool for operating your small business.

MaintainX

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MaintainX is mobile-first work order and procedure digitization software that allows factory frontline teams to know what they need to do and how to do it.

Scanbot SDK

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The Scanbot Scanner SDK enables your employees and customers to scan documents, Barcodes, QR codes, ID-cards, Passports, EHIC-cards, and other Data right from their smartphone. With the recognition of text and data, you save a great deal of time processing documents. The Scanner SDK is based on years of developing the Scanbot app, which has received several awards and is used by millions of customers. Hence, we can offer optimal results, ease of use, and numerous features.

Sendinblue

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SendinBlue is an email marketing automation software that helps you with email marketing, SMS, list management and transactional emails. It also comes with a landing page builder and a gallery of responsive email templates.

How to choose Pardot substitute

Many marketing automation tools are similar to each other. Platforms with identical features can differ in cost by 2 times. The first feature you should look at is the availability of funnel builder. This is a basic feature of marketing automation apps and if it doesn’t include this feature, most likely this app isn’t formed yet. All funnel builders look almost the same. It's important not to look at the UX, but pay attention to the functionality.

In a month, you'll get used to the UI, but the lack of features will always spite you. Changing marketing automation apps is very expensive. If you have the usual email set up, it's not that difficult to switch to another tool. But if you've already configured integrations, workflow, and have complex funnels, it can take months to change the tool. That's why you should be attentive to choosing an alternative.

What to look for when analyzing the automation builder? It has 4 important features categories.

1. Triggers. For instance, "Form submit" is a trigger that launches a business process. The most often used triggers are: opening an email, clicking a link in an email, reaching a goal, adding or removing a tag, closing a deal, visiting a page, etc. In each platform for marketing automation this set is different. The more, the better.
2. Action. For example, "Send email". This is the most simple action you can have. The most often used actions are: add or remove a tag, send a text message, send a messenger message, set a salesperson task, update a transaction, notify someone by email, move a transaction to another stage, etc.
3. Delay. For instance, "Wait 2 days. Customer fill in the form on the website and get in the marketing automation app (Trigger), the software sends a Welcome email (Action). Then the app waits 3 days (delay) and sends a second email. This is the most simple automation. But there are other options. For example, "Wait until something happens". Or wait until November 30th, or wait until 9 PM in the subscriber’s time zone.
4. If/else. For instance, "If a client, has the tag "Bought product #1", send the email, if the subscriber doesn't have the tag "Purchased product #1", wait 2 days and send the email. The most often used if/else parameters are: was on the site page, bought certain items, opened certain emails, user field the contact card matches some requirements. This is information according to which you can segment the contact base.

Analyzing the automation builder, you need to look carefully at all four categories of functions. The more, the better. Often it appears that good-working marketing automation software with the biggest number of features look uncomfortable. New systems look nice, but they have few functions. You need to the tool you plan to implement very deeply. Otherwise, it will be very painful to change it in the future.

Once you've analyzed the automation builder, you understand whether there are integrations with the apps you need. Fortunately, Apiway can help you. Usually, tools like Pardot are the center of business IT infrastructure. It's kind of digital hub for all your subscriber. This kind of software is like an octopus, which is putting its tentacles into other system. App like Pardot need to integrate with most other ones. Or you’ll have to waste a lot of money and time developing custom integrations.

Also those who are looking for alternatives to Pardot use tools from other categories like email marketing software, chat on website software, CRM system, lead management software