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Freshworks CRM is one of the top-rated CRM software in the market that allows your small business to scale. Powered by Freddy AI, Freshworks CRM gives you a 360 view of your potential customers and captures all their interactions. Freshworks CRM (formerly Freshsales), is an ideal tool for those users who want to attract quality leads, engage with customers across multiple channels, and close deals faster. Freshworks CRM can gain complete context into customer behavior and stimulate meaningful customer engagement.
The platform is an ideal sales pipeline management tool that helps your small business to focus on the best deals. With Freshworks CRM you can analyze every deal and get useful insights. Top Features of the platform include capturing all customer interactions at one place, discovering the best leads, boosting customer engagement, getting an accurate AI-powered forecast, taking better care of your current client base, attracting more site visitors, and nurturing the existing ones. With Freshworks CRM thousands of happy users have already turned their websites into lead generation machines. Freshworks CRM can stimulate faster sales processes by helping customers get real-time notifications and nurturing them for upsell and cross-sell opportunities. Additional features of Freshsales CRM are two-way email sync, collaboration in context, and workflow automation. The platform is ideal for Lead Management, Contact Management, Deal Management, Event Tracking, Lead scoring, Email Tracking, Territory Management, Account Management, Sales Reports, Integrations, Sales Sequences, Intelligent Workflows, etc.
Looking for alternatives to Freshworks?
We recommend to look at resembling tools to find a solution. While doing this you should pay attention the similarities and differences in cost, general features, certain app capabilities, as well as the number of integrations and client support. Of course, design also can affect your mind.
We’ve compiled a list of top competitors that are very resembling in cost and features to Freshworks. The list is based on popularity reviews, so if Freshworks isn’t appropriate for you in any way, here you can easily choose the best variant for you. Pay attention to real reviews to learn how Freshworks compares to other similar software and find the best app for your business.

We help shops and manufacturers of all kinds and sizes work smarter for improved efficiencies, greater flexibility and bigger profits.
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Ninja Forms is a flexible WordPress Form Builder with an open source code. Due to its intuitive interface and powerful drag-and-drop editor, creating a form takes a few minutes. You can easily create complex forms without coding. There are no limitations regarding the number of forms, submissions, emails, and actions. Use conditional logic to show forms only to specific users, redirect them to a special page after they complete a form.
Pathfinder helps eCommerce merchants to automate their email marketing. Unlike any other product on the market, Pathfinder doesn't use pre-built flows. Instead, it builds every single campaign based on the needs of the merchants. Have a quick chat with the Pathfinder bot and then watch Pathfinder build the campaigns, write the emails (make edits if you like), create the discount codes, and more.
Drip is the world's first ECRM (an E-commerce CRM) designed for building personal and profitable relationships with your customers at scale. E-commerce marketers around the world are starting to see their customers in true color with Drip features like comprehensive tracking, hyper-segmentation, and robust email marketing automation. They're graduating from typical email platforms, bloated CRMs, or overhyped marketing automation tools, and making more money with Drip.
TalentQuest provides a hire-to-retire Talent Management and Development platform that automates traditional talent processes, leverages behavioral science, generates prescriptive insights and guidance, and allows organizations to shift from a one-size-fits-all to an individualized approach to talent management and development.
ActiveCampaign is a platform that helps businesses automate customer experiences and build meaningful connections with their customers. Since 2003, ActiveCampaign has created tools that are both powerful and easy to use – because growing businesses don't always have the time to set up new tech. Today, 80,000+ businesses use ActiveCampaign for their email marketing, marketing automation, or CRM.
Mailchimp is a software which gives you the ability to create and manage mailing lists, newsletters, automated campaigns and more. It puts you in the driver's seat and lets you have full control over your email marketing efforts from beginning to end. Mailchimp is simple and easy to use and its software gives you access to an array of email marketing tools all conveniently located in one place. There are several advantages that Mailchimp provides over other competitors in the industry which make it a top choice for businesses looking to get their foot in the door with email marketing.
We help shops and manufacturers of all kinds and sizes work smarter for improved efficiencies, greater flexibility and bigger profits.
Klaviyo is marketing automation platform which features email marketing combined with campaigns through social media. Klaviyo features the capability to integrate with manifold platforms and to orchestrate automated customer communication in order to generate business growth.
ShipStation is a web-based shipping solution that streamlines the order fulfillment process for your online business. ShipStation consolidates orders from over 70 ecommerce channels, creates shipping labels, packing slips, and pick lists in batch, communicates tracking information to your customers, provides endless automation, filters, and views, wireless printing, a mobile app, and a lot more.
This top you an ability to compare all the best alternatives to Freshworks and make an informed decision. As the right tool combination that meets your organization requirements ensure that your workflow will reach the maximum result and increase income along with saving time and labor. Find a appropriate program stack and Apiway integrations will allow you to make it all work in conjunction for the benefit of your business.
All Freshworks alternativesApiway allows you to integrate Freshworks with thousands of the most popular tools. You can automate your workflow and have more time for main things—no code required.
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